MaltaComics & Collectibles offers the following Returns Policy:

We offer 100% Customer Satisfaction. All orders are shipped via registered mail to ensure against lost items. Any items received damaged are to be notified upon receipt and returned in order to receive a replacement or refund.

Shipping Information

All items are shipped from Europe.

It takes approximately 3-5 business days for items to arrive to most destinations in Europe. It takes approximately 5-10 business days to the rest of the world. In some cases, it may take longer due to unforeseen circumstances or customs procedures. 

All items are sent via registered mail and must be signed for. Tracking numbers will be provided upon request.

Delivery Service In Malta & Gozo

We are currently working on a delivery service within the Maltese Islands. Currently Maltese residents may order from this website and pick up items in-store upon presentation of the store receipt. Gozotans may pick up merchandise from our sister store MOCEAN located at Fortunato Mizzi Street, Victoria, Gozo.
 

Back Orders

Items which are listed as backordered may be ordered and take approximately 2 weeks to restock. We encourage customers to contact us about backordered items. We will get back to you and inform you when the item will be in stock.


Pre Orders

Clients are encouraged to place preorders. We give an approximate shipping date when items are set to be released but postponements may occur. We will send updates on all preorder ordered items. By preordering an item, the price of that item is guarenteed. If on release date the price of that item goes up you are still guarenteed the original preorder price. If the price falls on release date we will offer the lower price.